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Braxton

Buyer unavailable at the time of delivery and product is returned

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Hi,

 

This has happened twice. I send the order and provide the buyer with tracking link and number. When delivery is attempted, the buyer is not present/ undelivered and the product is returned back to me. Thus, I have to confirm with the buyer and resend the product, spending twice on shipping charges. If I don’t, then the buyer may file A to Z claim or provide negative feedback about shipping and other important benchmarks. What to do?

 

Any Suggestion Would be appreciate. 

I didn't find right solution on the internet.

Reference:

https://sellercentral.amazon.in/forums/t/buyer-unavailable-at-the-time-of-delivery-and-product-is-returned/9933

Digital advertising studio

 

Thanks

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